Site Supervisor

Metropolitan Family Servicesempowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois first comprehensive human services agency and reaches more than 72,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are now hiring for a full-timeSite Supervisorto join our DuPage Head Start Team!


  • Oversees the education program, in cooperation with the Education Coach and the MFS DuPage Head Start Management Team, for multiple sites.
  • Ensures that all sites meet DCFS licensing requirements and NAEYC guidelines if applicable.
  • Manages staffing ratios, assists in the preparation, training and implementation of site disaster preparedness plans and evacuation drills.
  • Supervises all classroom practices room arrangement, lesson plans, daily schedules, routines, and transitions to assure their adherence to program policies.
  • Obtains and maintain CLASS observer certification.
  • Conduct CLASS observations two times a year to ensure progression towards agency goals.
  • Provides coaching for education staff on best practices, as well as, the agency s Planned Language Approach which is specifically designed to support dual language learners.
  • Assists the Family Engagement and Mental Health Supervisor in monitoring all aspects of Family Services including family goals and referrals.
  • Supports teachers in the Mental Health Referral Process, including the development and implementation of individual child behavior plans.
  • Assists the Health and Nutrition Coordinator in monitoring all mandated Health requirements and CACFP guidelines.
  • Adheres to compliance with funding requirements through routine revision and updates to systems, policies, and procedures. This includes but is not limited to monthly reporting, budgetary fulfillments and facility maintenance.
  • Monitors the inventory of site materials, supplies, and equipment; makes purchases for the center, staying within the site budget.
  • Assures accurate, complete, and confidential maintenance of employee and child records.
  • Conducts monthly supervision/coaching sessions with teaching teams and FSWs on a quarterly basis develop and tracks progress on the individual team member s Professional Development Plan.
  • Conducts monthly classroom observations for the accurate assessment of staff performance to complete probationary and annual employee evaluations.
  • Ensures that family and staff activities conform to agency and center visions as well as the Standards of Conduct policy.
  • Monitors the professional development of all staff through Gateways.
  • Assess current and future facility needs, and makes preliminary arrangements with the Facilities and Transportation Manager to meet site needs.
  • Assures that all center level documentation and reports are complete, up-to-date, and accurate.
  • Assures that all sites, in collaboration with the Facilities & Transportation Manager and Health Coordinator adhere to all Head Start Child Health & Safety standards.
  • Participates in the program s annual self-assessment process in collaboration with other Head Start Staff, parents and community stakeholders.
  • As stipulated in the agency Code of Ethics, engage in effective interaction with diverse staff and service area populations through ongoing demonstration of non-bias respect and behavior.
  • Work cooperatively with other service area coordinators to plan education services integrated with health, mental health, abilities, dental health, nutrition, parent involvement and social services.
  • Assists the Staff/Parent/Community Engagement Coordinator in organizing and securing a Parent Committee, and authorizing a representative to the agency Policy Council.
  • Substitutes as teaching staff when necessary.
  • Attends meetings and trainings, as requested, to keep abreast of trends in the various service areas.
  • Provides active supervision to ensure the safety of Head Start children while in the classroom, during transitions, and while on the playground. Ensures that no child shall be left alone or unsupervised.
  • Ensures all content area data is accurately reflected in the agency s PIR within set time frames.
  • Ensures agency s Head Start fiscal integrity by adhering to purchase approval requirements and procedures.
  • Participate in program recruitment efforts to maintain full enrollment.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.


  • Master s Degree in Early Childhood Education from an accredited college or university with a Type. 04 Certification preferred.
  • Knowledge or familiarity with Head Start.
  • Understanding of the current state of the art in early childhood education, child health, mental health, and familiarity with the fields of disabilities services and parent involvement.
  • Familiarity with community resources.
  • Knowledge of day care licensing standards as well as standards of other regulatory bodies preferred.
  • Effective, supportive supervisory skills, including the ability to assist personnel in developing self-direction.
  • Sound understanding of Developmentally Appropriate Practice, cultural diversity, and inclusion.
  • Bilingual (Spanish/English) preferred
  • Candidates must have regular access to a reliable vehicle with insurance.
  • Ability to work a flexible schedule including some evenings and/or weekends
  • Ability to work effectively with minimal daily guidance;
  • Knowledge of community resources
  • Successful experience working in a team setting
  • Ability to present a positive image of the organization to members of the community
  • Visual and auditory acuity within professionally determined normal ranges, with correction if needed
  • Ability to lift up to 55 pounds required
  • Manual dexterity sufficient to operate a computer and other office equipment, including, but not limited to, the telephone, fax machine, copier, scanner.
  • Must be able to travel, enter and exit a vehicle without assistance, and withstand exposure to adverse weather conditions.

Working Conditions

  • Tasks that involve possible exposure to blood, bodily fluids, or tissues (generally, only observing in the classroom).
  • Risk involved with travel on main highway, side streets, and rural roads during business travel, including evening meetings.
  • Tasks that involve handling implements or utensils, use of public or shared bathroom facilities or telephones and personal contacts are Category III tasks;
  • Possible exposure to communicable diseases.
  • This is a job that is a mixture of desk work, standing for long periods of time, and visits in the community. Ability to successfully perform the job in this manner is required.

The qualifications listed above are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.

Metropolitan Family Services offers a very generous benefits packet to our professionals:

  • Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.
  • Dental and Vision Insurance Options
  • 11 paid Holidays
  • Paid Time Off (PTO)
  • 401K Plan
  • Training and Professional Development Plan with E- Learning
  • Wellness Initiative Program
  • Employee Assistance Network

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